It does what it's supposed to, very few bells and whistles (but you also don't pay for bells and whistles)
We use Grasshopper so that our 3 managers can communicate with their team of caregivers, each manager on their own phone, but using the …
Starting at $29 per month
View PricingOverview
What is Grasshopper?
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and…
Recent Reviews
Awards
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Popular Features
- Call screening (36)10.0100%
- Message alerts (43)9.292%
- Answering rules (47)9.292%
- Mobile app for iOS (35)8.989%
Pricing
Solo
$29
On Premise
per month
Partner
$49
On Premise
per month
Small Business
$89
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Grasshopper Tekla Live Link Beta Bridge Demo Pt1
YouTube
Grasshopper Generative Design Tutorial: Galapagos - Evolutionary Solving
YouTube
Demo Grasshopper Automatic Section Script for Rhino3d
YouTube
Rhino 6 Grasshopper - displaying realistic materials using Cycles
YouTube
Build a WUFI passive model in Grasshopper with Honeybee
YouTube
hyperbolic paraboloid via grasshopper
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Grasshopper?
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
Key Features
Key Features
- Desktop + Mobile Apps
- Voicemail Transcription
- Simultaneous Call Handling
- Custom Greetings
- Reporting
- Business Texting
- VoIP/Wifi-Calling
- Virtual Fax
- Incoming Call Control
- Business Phone Number
- Call Forwarding
- Voicemail
- Extensions
- Call Transfer
- Instant Response
Grasshopper Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: User templates
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
- Supported: Video screen sharing
- Supported: Instant messaging
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Grasshopper Video
What is Grasshopper?
Grasshopper Competitors
- Phone.com
- DialPad
- PhoneSpeak
Grasshopper Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | No |
Frequently Asked Questions
Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.
Phone.com are common alternatives for Grasshopper.
Reviewers rate Multi-level Interactive Voice Response (IVR) and User templates and Call screening highest, with a score of 10.
The most common users of Grasshopper are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(92)Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
I use Grasshopper to maintain consistency in contact information over time so that past customers have contact information that does not expire. I also use it to maintain direct contact between staff and customers no matter where a staff member may be or what time it is, they can be contacted immediately if required.
- Allows you to keep a consistent phone number over time.
- Allows instant contact between the customer and the business.
- Easily replaces more cumbersome and expensive physical phone systems.
- There is a bit of a learning curve in setting up systems, but that is not unusual for any system.
- In years of experience, that's all I can come up with that poses any sort of problem!
20%
2.0
80%
8.0
N/A
N/A
N/A
N/A
- Positive: I get calls from people with really old contact information, but the phone number has remained the same even though the company has moved more than once. Retaining those customers makes money for me.
I have not tested other systems. Grasshopper worked fine and it would have been a waste of time to explore others.
September 27, 2019
Grasshopper lets you take your 800 number with you anywhere!
I use Grasshopper on a daily basis as my business phone number to field calls and have a designated 800 number. The 800-number allows me to have a consistent identity so that if I relocate my office space I can take the number with me. It has been a great timesaver and corporate identity piece. I would recommend it for new business owners as well as seasoned businesses.
- Great user interface
- Mobile and desktop applications
- Easy to learn
- N/A
90%
9.0
100%
10.0
100%
10.0
100%
10.0
- Ease of screening calls
- Makes us look even bigger than we are
- Easy to scale
What went into my decision making process was price, ease-of-use, being able to port or carry over my 800 number no matter what my physical location would be. How I came upon Grasshopper is because I moved from one office location to another and the business number I had for that original location was tied to that location and I could not take it with me.
December 01, 2018
Put a spring in your phone system with Grasshopper
When you want to implement a large phone system but you don't have a budget for many separate numbers, this is where Grasshopper comes in. We use it as our main extension for our circus school. Our different agents each have extensions that forward directly to their cell phones which allows us to maximize our reach.
- The calls sent directly to your cell phone is a huge plus.
- I really enjoy receiving the voice messages in email form so I can listen to them on my computer.
- The process of selecting a phone number and getting everything set up was straightforward
- The user interface feels slightly dated
- Little bit of a learning curve figuring out how to set up everything
76%
7.6
76%
7.6
N/A
N/A
45%
4.5
- When setting up my business I was debating getting a cell phone with a new number specific to that business, but Grasshopper allows me to keep my same phone number by having an 888 number that can be forwarded to my existing phone. This saves me a big phone bill each month.
- Receiving voice messages via email allows me to expedite response or forwarding the email along with voice message to the proper agent, again saving time and money.
- The use of extensions, with custom answering messages can streamline and help filter some calls, like giving directions to our facility or where to go to get more information.
We didn't really try out too many other options besides Grasshopper. I read multiple views online and Grasshopper was highly rated. So far, it has met all of our phone needs and has performed like a champ. I see no reason to try out anything else at this point, however I'm always open to see what the next big thing might be.